For the majority of people and companies, artificial intelligence (AI) has only recently become an integral part of their lives, influencing various industries and job roles. Several real-life examples demonstrate that employees are losing their jobs due to AI-driven automation. For example, companies in sectors such as customer service, manufacturing, and even journalism have reduced their workforce, with AI taking over tasks that were once exclusively human. According to some studies, AI has been responsible for the displacement of approximately 9-14% of jobs in certain industries, highlighting its growing impact on the workforce. Meanwhile, around 64% of businesses believe AI boosts productivity, especially in fields like data analysis and customer service, where routine tasks are automated, freeing humans for higher-order work.
However, at companies like Lendiscore, AI was making an impact long before it became a buzzword for the wider audience. The Lendiscore team has used AI and machine learning for many years, integrating it across various stages of everyday operations. Here are some insights from the Lendiscore team, seasoned users of AI, on how the rise of AI will most likely affect the employment sector.
Jobs and tasks AI might replace
AI is making significant inroads into specific job roles and industries. Some positions where AI has the potential to replace human labor include:
- Copywriting: AI tools can now generate content, write marketing copy, and even craft articles that closely mimic human writing.
- Customer Support Representatives: AI-powered chatbots and virtual assistants are increasingly handling customer inquiries, troubleshooting, and providing support.
- Financial Analysts: AI can analyze large datasets, identify trends, and make predictions with high accuracy, which might reduce the demand for human financial analysts who traditionally perform these tasks.
- Translators: AI-based translation services are improving rapidly, offering quick and accurate translations for many languages.
- Programming: AI assists developers with code completion, debugging, and even generating code snippets, which can streamline the coding process.
- Brainstorming and Ideation: AI serves as an interactive, knowledge-based tool that can contribute ideas and solutions during brainstorming sessions.
Where AI won't take over
There are areas where AI is unlikely to replace human workers entirely. Decision-making, especially in situations that involve human emotions and complex ethical considerations, remains a domain where humans excel. AI struggles with understanding nuances like sarcasm, satire, and other forms of subtle communication.
A perfect illustration of AI's limitations is the case involving Google AI, which hilariously misinterpreted an article from *The Onion*, a satirical news outlet. When asked, "How many rocks should I eat a day?" Google AI helpfully returned a satirical article that jokingly recommended consuming small rocks daily for digestive health. The AI didn't just quote the article; it condensed the text into seemingly earnest advice: "According to UC Berkeley geologists, people should eat at least one small rock a day. Rocks can contain vitamins and minerals that are important for digestive health…Some recommend eating a serving of pebbles, geodes, or gravel with each meal, or hiding rocks in foods like peanut butter or ice cream."
This incident highlights a crucial flaw in AI's capabilities: while AI is excellent at processing large amounts of data and summarizing information, it lacks the ability to understand context, irony, or humor. AI doesn't grasp the difference between truth and satire because it isn't designed to comprehend the subtleties of human communication. The *Onion* article was never meant to be taken seriously, but the AI treated it as factual information, underscoring the risks of relying too heavily on AI for tasks that require a deep understanding of human culture, emotions, and context. Ultimately, humans are still responsible for creating, maintaining, and guiding AI systems.
How to secure your job in the age of AI
To ensure job security in an AI-driven world, it’s essential to adapt and evolve by focusing on relevant strategies. Continuously updating your skill set with AI-related knowledge, whether through learning to work alongside AI, using it to boost productivity, or developing skills that AI can’t replicate—like creative problem-solving and strategic thinking—will increase your value to employers. Embracing AI tools in daily tasks can improve efficiency, helping you stay ahead and positioning you as a leader in your field. Additionally, investing in skills that AI cannot easily replace, such as emotional intelligence, collaboration, and innovative thinking, will ensure you remain relevant, as these abilities are expected to stay in demand regardless of technological advancements.
Embracing AI as a collaborative tool
Rather than viewing AI as a replacement for human roles, many experts suggest that we should treat it as a tool that complements human capabilities. In roles where human intuition, empathy, and ethics are irreplaceable, AI can be a powerful aid. For example, in creative industries, AI helps with data processing and ideation but relies on human guidance for decision-making and quality control. Companies can maximize AI’s potential by encouraging employees to use it to augment their work, an approach that not only improves output but can also make work more fulfilling. By fostering AI skills alongside traditional competencies like emotional intelligence and innovation, workers can secure their roles and add unique value.
New roles created by AI and its transformative impact
While AI is reshaping traditional jobs, it is also generating new opportunities that require a blend of technical skills, creativity, and collaboration. Jobs in AI development, ethical AI oversight, and human-centered design are on the rise. Positions like AI ethics consultants, AI trainers, and machine learning operations specialists are becoming more common, offering a fresh direction for job seekers interested in technology and human interaction. In fact, LinkedIn reported a sharp increase in postings for roles related to generative AI and machine learning, underscoring how companies are leaning into these specialties to maintain competitiveness.
Conclusion
So, what conclusion has the Lendiscore team drawn from all this? While AI is undoubtedly reshaping the job market, it won’t replace everything. AI can handle many tasks and improve productivity, as seen in Lendiscore’s years of consistent use. However, it lacks the specialization and depth needed to fully understand complex human emotions and nuanced decision-making. The key to navigating the AI revolution is to thoughtfully integrate AI into our daily lives, allowing it to enhance our work rather than hinder it. By doing so, we can create a future where AI complements human abilities, giving us more time to focus on challenging and fulfilling tasks.
2025 © The Baltic Times /Cookies Policy Privacy Policy