Already banking at Lithuania,Post Bank? Not yet

  • 2010-02-04
  • By Linas Jegelevicius

RETURN TO SENDER: Questions remain on the loss-making Post's future.

KLAIPEDA - Yesterday you went to the post office to mail a letter; tomorrow you may be going there to open a bank account or withdraw money. All this could be available in the establishment commonly known as the Lithuania Post Bank. However, you won't be doing these things just yet. Open bidding to buy Lithuanian Post Bank has to be put off for one reason - no one is interested in investing in the highly indebted company. Lithuanian Post has put on hold the international competition which was meant to find a foreign financial institution to run Post Bank.

"The results of the international competition are not the ones we expected. We had only a very few contestants, to be exact, four, none from abroad, so we had to annul it. The other thing is that the Post's current financial situation is more complicated than it was when we announced the competition. In such a grim situation, Lithuania Post would not be able to meet its financial commitments. We will discuss with the Post's board what to do next. If we decide to pursue the idea of a Post Bank, we may go for it without a private partner," Eligijus Masiulis, minister of the Ministry of Transport and Communications, said after a meeting with President Dalia Grybauskaite last week. Thus, the National Post, over the last two years, remains the only state-run enterprise with a long losing stretch delivering a yearly loss averaging a bit over 20 million litas (5.8 million euros). However, the minister is convinced that with its good infrastructure, rendering financial services could be a way to ensure additional income from the Post.

Such a disappointing announcement is quite a setback for liberal Masiulis, who just less than one year ago was sparkling with optimism with the plan to turn the indebted Post into an effectively run financial institution. "With the Post we have a good possibility to establish a different enterprise that would operate as a credit establishment. A bank, selected in a competition, will soon become Lithuania Post's shareholders," Masiulis told the monthly journal Versus last May. The already existing Post financial institutions, delivering some financial services since 2007, could shape up a would-be Lithuania Post Bank. Currently, the Post renders some intermediate financial services as well as, in collaboration with Lithuanian Insurance, some insurance services. What sounds quite new for Lithuania Post - a national Post Bank � has been standard in Western countries. For example, in Germany, the Post lends out credits, renders insurance services and credit cards. Masiulis is eager to transform the lowly Post into a successful institution, envisioning the indebted Post offering extended services. He had earlier contemplated the possibility of the Post offering IT services. One of his proposals was the creation of an electronic distribution system of state documents, along with the Center of Registers. The young minister hoped it would not be a complicated matter, since the Center possesses personal and enterprise data, and the Post has the addresses, however, the objective has not been reached yet. The minister eyes the Post's privatization as the only way to make it work profitably. "When Lithuania Post becomes more competitive, starts to work profitably, then I will see no hindrances for private capital to come in. Being run by private capital, the Post will be governed more effectively," Masiulis told The Baltic Times. His predecessor, Algirdas Butkevicius, shook off the idea of privatization. Despite the setbacks, the Ministry of Transport and Communications is trying to tackle the Post�s financial losses. Last week it hosted the meeting of the Post's board, during which CEO Andrius Urbonas introduced measures allowing for the reduction in the planned loss, and an increase in the salaries of the postmen, of up to 10 percent. "The Board in today's meeting approved the action plan aimed at stabilization of the company's financial situation and modernization of its activities," said Urbonas. "One of the core measures is the implementation of the company's new management structure which includes centralizing a majority of the similar administrative functions and reducing the number of positions which are not directly related to the postal activities," the CEO said. According to Urbonas, staff costs make up about 70 percent of all costs, and the administrative chain throughout the whole of Lithuania still has its own resources. Urbonas stressed that these reforms will not touch the most vulnerable group of employees, the postmen. On the contrary, from July 1, 2010, the increase in salaries, of up to 10 percent, is expected for the personnel of the production line. He says that, while reforming the structure of the company and striving for more efficient operations, it is necessary to reduce the number of employees by 13 percent, most of which will be in administrative personnel. It has been calculated that the mentioned changes in personnel will provide an annual savings of about 16.5 million litas.

"The global economic weakness, reduced purchasing power of customers and a complicated situation in the company is forcing us to make non-popular but necessary decisions," said Urbonas. After implementation of the forecast measures, Lithuania Post could finish 2010 with a 17 million litas loss. "After revision of the contracts with current providers of IT, money collection, cleaning, security and other services, we managed to save 4 million litas in annual expenditure," boasted Urbonas.

One of the additional cost-savings ideas is, from Feb. 1, organization of operations in most rural post offices will be changed. They will now open only five working days a week. "Considering the reduced need for postal services in rural areas, we decided to reorganize the work of post offices on Mondays and Saturdays; this will allow for 2.5 million litas in yearly savings," says the director general. Thus, from Feb. 1, mail delivery to rural areas will take place five days a week, from Tuesdays through Saturdays. Delivery in urban areas will not change; letters, parcels, newspapers, journals will be delivered six days a week, from Mondays through Saturdays. There will be 129 urban post offices. There will also be planned the possibility to give to the administrative employees from one to four days of unpaid leave per month. This would allow for the savings of up to 5 million litas. Other ideas include the optimization of logistics, routes, etc. Without making any changes in the organization, the possible loss in 2010 could be more than 50 million litas.

Lithuania Post now has 7,627 employees. The postal network embraces 736 stationary post offices and 28 mobile ones. Following the order of the director general, closing the post offices, planned by previous management, was discontinued. The suggestion by the trade unions regarding the minimum length of the work day in the rural post offices was accepted, which was that rural post offices will work at least two hours a day.