airBaltic employee engagement rate up 10%

  • 2020-07-19
  • TBT Staff

RIGA - Latvian airline airBaltic has been carrying out quarterly engagement surveys with its employees. The most recent such study carried out in June has shown that the engagement rate of the employees has improved by 10% compared to the last quarter of 2019, reaching its highest mark in the last seven years.

Alīna Roščina, SVP Human Resources of airBaltic: “The last few months have been the toughest our company and the entire aviation industry has ever seen. It required some difficult decisions that had to be made for the company to be able to continue its work. Ultimately, our devoted team has successfully worked through the crisis and we are looking towards the future with the aim to return to our growth.”

“Continuous listening to our employees is the main driver for improvements at workplace. The most recent survey shows that the employees valued the steps taken and transparency provided by the management of the company as well as intensive internal communication that has been an integral part of our company’s culture and that helped employees, most of whom were working from home, to stay in touch with the most recent developments. The recent events have led to many employees re-evaluating their personal and professional goals,” Alīna Roščina added. Employee engagement rate outlines the proportion of employees that feel passionate about their jobs and are committed to the organization. To carry out the quarterly survey, airBaltic uses CakeHR services. It enables the company to receive feedback about its decisions as well as inputs for various activities that have to be carried out.

Currently the company employs around 1150 motivated professionals. The current staff enables the company to execute its Destination 2025 CLEAN business plan and restart after crisis with reduced fleet of 22 aircraft. Once traffic volumes will increase, the company plans to gradually rehire former employees based on their function.

Currently airBaltic performs direct flights from Riga to various European business hubs and to such popular leisure destinations as Dubrovnik, Rijeka and Split in Croatia, Barcelona in Spain, Nice in France, Larnaca in Cyprus as well as Rome, Catania and Milan in Italy. In addition, during upcoming weeks airBaltic will launch direct flights from Riga to Billund (Denmark), Reykjavik (Iceland), Madrid (Spain), Zurich (Switzerland), Turku (Finland), Warsaw (Poland), Prague (Czech Republic), Stuttgart (Germany), Budapest (Hungary). airBaltic also offers various direct services from Tallinn and Vilnius. By the end of August 2020, airBaltic plans to connect Baltics on 69 routes.

To read more about the new airBaltic health measures, please visit airBaltic website: