RIGA - Politicians' poor communication with the public, failing to explain their decisions, presents a serious problem, Ombudsman Juris Jansons said in an interview with TV3 this morning.
The Ombudsman's Office continues to receive complaints and inquiries about Covid-19 certificates, for instance, why the certificates are needed in some situations and not in others, said Jansons.
According to the ombudsman, politicians, when deciding on changing the restrictions, keep making the same mistake by not explaining their decisions well enough, therefore Jansons believes there are problems in politicians' communication with the public.
And when people do not have sufficient knowledge and understanding of the situation, this leads to dissemination of false news, Jansons added.
Asked to describe what people have been complaining about to the ombudsman lately, Jansons said that the number of complaints had tripled in recent years, and there were a lot of complaints about the access to and quality of healthcare.