Ridango developing ticketing system for demand based transport for Estonia's counties

  • 2020-07-14
  • BNS/TBT Staff

TALLINN – Technology company Ridango has signed a contract for delivering a social transport and demand-responsive public transport ticketing solution for Estonian counties.

Ridango will, according to the contract, further develop already existing public transport ticketing system by adding necessary features and functionalities for demand-responsive transport. 

The new on-demand service will be launched in stages, starting from autumn 2020 and with final delivery in spring 2021. The solution will feature new convenient customer interfaces -- web portal and mobile app, but also several solution-specific functionalities, like automatic route and task planning, Ridango announced on Tuesday.

"I think that the time has come to treat social and public transport on the same basis. In our view, social transport is a basic demand-responsive public transport. At the same time, we understand public transport in the sense of organized transport in the society, but not as transport where it is necessary to travel together in bulk," Andrus Karpuk, manager of the public transport center for Parnu County, said in a press release. 

The other regions included in the project are currently in a process of procuring operators for social transport bus service and will launch the service gradually.

For the public transport operator, the on-demand service helps increase efficiency by dispatching the vehicle with right seating capacity. It also offers detailed monitoring capabilities for the authorities and makes the service provision more transparent. 

In the future, it is envisaged that demand-responsive transport will spread across Estonia and will be fully integrated with ordinary public transport. 

Ridango is a solution provider for public transport, with a focus on automated fare collection and real-time passenger information systems. The company was established in 2009 in Tallinn and it provides its services in six more countries of Europe, in addition to Estonia.