RIGA - Due to the fact that the Latvian government last night made a decision to tighten the security measures and suspend international air traffic starting on March 17 in order to limit the spread of the coronavirus, all airBaltic connections will be temporarily suspended starting on March 17 until April 14, including operations of airBaltic from Estonia and Lithuania.
“The safety and health of our passengers, our employees and the society is above all! airBaltic is working intensively to assist all passengers affected. Due to the amount of rebookings needed, we ask for understanding from our customers that we are doing our utmost to deal with this extraordinary situation,” Martin Gauss, CEO of airBaltic, said.
All affected passengers will be contacted by sending them an e-mail. airBaltic customer service is continuing to receive an increased amount of calls and messages, so the airline asks passenger to contact airBaltic only if their flight was originally scheduled for the upcoming days. This will enable those, who were originally planned to have a flight coming up and need the airline's utmost attention most, to reach the company first. Latest information concerning the travel updates from airBaltic can be found on the company’s website, the airline informs.